Privacy Policy
Maison Mexique Boutique Hotel (“Maison Mexique,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our guests, visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, stay at our hotel, dine at our restaurant, attend an event, or otherwise interact with us.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Information You Provide
* Name
* Postal address
* Email address
* Telephone number
* Date of birth (when required)
* Reservation details
* Payment information
* Identification information required by applicable law
* Special requests or preferences (such as dietary requirements or accessibility needs)
* Communications with our staff
Information Collected Automatically
When you visit our website, we may collect:
* IP address
* Browser type and version
* Device information
* Operating system
* Pages visited
* Date and time of access
* Cookies and similar technologies
Information from Third Parties
We may receive information from:
* Online travel agencies (OTAs)
* Booking platforms
* Payment processors
* Travel advisors
* Corporate travel partners
How We Use Your Information
We use your information to:
* Process and manage reservations
* Provide hotel accommodations and guest services
* Process payments
* Respond to inquiries and requests
* Personalize your stay
* Improve our services
* Communicate regarding reservations or promotions (where permitted)
* Comply with legal obligations
* Protect the security of our guests, employees, and property
* Prevent fraud and unauthorized transactions
Marketing Communications
With your consent, we may send newsletters, special offers, promotions, and updates.
You may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.
Cookies
Our website may use cookies and similar technologies to:
* Improve website functionality
* Remember user preferences
* Analyze website traffic
* Enhance the browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share information with:
* Payment processors
* Reservation and property management system providers
* IT service providers
* Marketing service providers
* Legal or regulatory authorities when required by law
* Professional advisors such as auditors or legal counsel
These parties are required to protect your information and use it only for the services they provide on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
* Fulfill the purposes described in this Policy
* Comply with legal, tax, accounting, and regulatory requirements
* Resolve disputes
* Enforce our agreements
International Guests
If you visit us from another country, your information may be processed in Mexico, where data protection laws may differ from those in your home country.
Your Rights
Depending on applicable law, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict or object to certain processing
* Withdraw consent where processing is based on consent
* Request information regarding how your personal information is used
Residents of Mexico may exercise their ARCO Rights (Access, Rectification, Cancellation, and Opposition) in accordance with applicable Mexican data protection laws.
Requests may be submitted using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors except as necessary for family reservations made by a parent or legal guardian.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Maison Mexique Boutique Hotel
Email: frontdesk@mmexique.com
Telephone: (+52) 415 111 7258
Address: San Francisco 55-A, Zona Centro, 37700, San Miguel de Allende, Guanajuato, Mexico
We will respond to privacy requests in accordance with applicable law.